Illumina

Sr Customer Care Specialist

Illumina

10 days ago
Sao Paulo, Brazil
Hybrid
Full Time
Senior
0 applicants
Illumina
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About this role

The Sr Customer Care Specialist for Latin America at Illumina is responsible for managing customer interactions, ensuring order accuracy, and coordinating international shipments to provide a seamless customer experience. The role involves collaboration across multiple internal teams and supports the company's mission in genomics and health equity.

Skills

Qualifications

Bachelor’s degree in foreign Trade, International Business, Business Administration or equivalent5+ years’ experience in a customer support or sales support roleProficiency in Microsoft Office and CRM/ERP systems
Illumina

About Illumina

illumina.com

Illumina sequencing and array technologies drive advances in life science research, translational and consumer genomics, and molecular diagnostics.

About Illumina

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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