Sr Customer Service Associate
Nebraska Medicine
About this role
A Customer Service Senior Associate at Nebraska Medicine resolves patient concerns and promotes customer satisfaction by collaborating with patients, guarantors, and third-party payers. The role involves addressing care, billing, and payment inquiries while maintaining quality benchmarks and adhering to policies.
Skills
Qualifications
About Nebraska Medicine
nebraskamed.comNebraska Medicine is the most comprehensive health network in the region, with two major hospitals, more than 1,000 doctors and 40 clinics in the Omaha area.
Recent company news
Flatwater Free PressNebraska Medicine takeover coming as university health systems across the US eye expansion
1 month ago
Nebraska MedicineCity of Gretna announces Nebraska Medicine health center as centerpiece in Gretna Landing development
Jun 23, 2025
Nebraska Public MediaNebraska Medicine suing to stop $800 million NU-Clarkson deal for NU sole ownership
1 month ago
Nebraska Examiner$200M development with health care, housing, retail to rise between Nebraska's two biggest cities
Jun 23, 2025
KOLN | Nebraska Local News, Weather, Sports | Lincoln, NENebraska Medicine breaks ground on Gretna Landing Health Center
Oct 15, 2025
About Nebraska Medicine
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Nebraska Medicine.
Salary
$125k – $182k
per year