Sr. Customer Service Representative / Inside Sales- Industrial Supply
SunSource(1 month ago)
About this role
This role is responsible for handling customer inquiries and processing orders for a wide range of The Hope Group products, requiring specialized product knowledge. It includes preparing quotations, ensuring accurate pricing and data entry, and maintaining customer records. The position also provides application and technical support in coordination with vendors and suppliers. Additionally, it supports inside sales business development activities and contributes to training and process improvement efforts.
Required Skills
- Customer Service
- Order Processing
- Pricing Management
- Data Entry
- Quoting
- Product Knowledge
- Application Support
- Technical Support
- Vendor Coordination
- Negotiation
+12 more
Qualifications
- HS Diploma or GED
- Associates Degree
About SunSource
sun-source.comCarotek (a SunSource Distribution Division) is a B2B distributor and e‑commerce provider specializing in industrial automation, motion control, electrical and mechanical components. Their site and platform offer an online catalog, real‑time pricing, shopping cart and order templates, and RFQ/quote workflows to support procurement and purchasing. The platform includes account and billing profiles, dealer/locator tools, shipping estimates and vendor services to streamline orders for industrial customers and resellers.
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