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© All Rights Reserved. ApplyBlast.com
ShipMonk
The Senior Customer Service Representative at ShipMonk is a merchant-focused advocate who supports high-growth e-commerce brands by ensuring satisfaction and long-term partnerships. The role contributes to merchant success through proactive engagement, strategic guidance, and acting as an internal subject-matter expert. This position also supports cross-functional collaboration with operations and product teams and helps develop and mentor other Customer Service staff.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
1001-5000 employees
Founded
2014
ShipMonk is a third-party logistics (3PL) company that provides order fulfillment, warehousing, inventory management, and shipping services for e-commerce businesses. Its platform integrates with online sales channels and marketplaces to help merchants manage and fulfill customer orders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ShipMonk.
ShipMonk didn’t post a salary, so this is our estimate from similar listings.
ShipMonk Acquires Ruby Has Fulfillment to Support DTC Brands and E-commerce Retailers’ Record Growth
Jan 20, 2022
