Sr Customer Service Representative
Genuine Parts Company(1 month ago)
About this role
A Senior Customer Service Representative at Motion Industries serves as an experienced front-line contact for customers, responding to inquiries and placing orders while building relationships to drive repeat business. The role requires in-depth knowledge of the company’s products and services and involves mentoring less experienced customer service staff. The position supports branch operations and customer satisfaction objectives.
Required Skills
- Order Entry
- Negotiation
- Inventory Management
- Product Sourcing
- Customer Relations
- Communication
- Multi-Tasking
- Time Management
- Computer Skills
- Coaching
Qualifications
- High School Diploma
- GED
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