Sr Customer Service Representative
Genuine Parts Company(2 months ago)
About this role
A Senior Customer Service Representative at Motion Industries is an experienced frontline contact who manages customer relationships and ensures customer expectations are met. The role requires deep knowledge of the company's products and services and focuses on strengthening customer relationships to support retention and satisfaction. The Senior Representative also provides guidance and mentorship to less experienced customer service staff.
Required Skills
- Communication
- Multi-Tasking
- Time Management
- Computer Skills
- Negotiation
- Product Knowledge
- Customer Service
- Order Entry
- Inventory Management
- Reliability
+2 more
Qualifications
- High School Diploma or GED
- 5+ Years Related Experience
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