Sr Customer Service Representative
Genuine Parts Company(2 months ago)
About this role
A Senior Customer Service Representative at Motion Industries is an experienced, customer-facing professional who ensures customer needs are understood and met while maintaining deep knowledge of the company’s products and services. The role supports branch operations by overseeing order processing and product sourcing and contributes to customer retention through relationship building. The position also provides guidance and mentoring to less experienced customer service staff.
Required Skills
- Order Entry
- Customer Service
- Negotiation
- Inventory Management
- Product Sourcing
- Shipping Coordination
- Returns Processing
- Relationship Building
- Coaching
- Problem Solving
+1 more
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