Sr. Customer Service Representative
ShipMonk(10 days ago)
About this role
ShipMonk is a logistics company that offers technology-driven fulfillment solutions for high-growth ecommerce and DTC brands. They provide a global fulfillment network, proprietary AI-powered technology, and comprehensive support to help merchants grow their businesses. The company values innovation, customer-centricity, and a collaborative workplace culture.
Required Skills
- Customer Service
- Account Management
- Logistics
- E-Commerce
- CRM
- Problem Solving
- Relationship Building
- Communication
- Data Analysis
- Technology
About ShipMonk
shipmonk.comWP Rocket is a premium WordPress performance plugin that speeds up websites through caching and front-end optimizations. It delivers page caching, cache preloading, static file minification/concatenation, lazy-loading of images, database cleanup, and CDN/Cloudflare integration to reduce load times and bandwidth. Designed for ease of use, WP Rocket offers a simple dashboard and one‑click performance toggles so site owners and agencies can get faster, SEO-friendly sites without deep technical work. The product includes regular updates, support, and broad compatibility with popular themes, page builders, and eCommerce plugins like WooCommerce.
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