Sr Customer Service Representative
Genuine Parts Company(21 days ago)
About this role
The Senior Customer Service Representative handles customer inquiries and order placements, leveraging in-depth product knowledge to meet customer expectations. They develop relationships with customers, provide guidance to less experienced team members, and support order processing and problem resolution.
Required Skills
- Customer Service
- Order Entry
- Negotiation
- Product Knowledge
- Communication
- Problem Solving
- Time Management
- Inventory Management
- Team Leadership
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