Sr. Customer Service Representative
The City of Fort Worth
About this role
The City of Fort Worth is hiring a Senior Customer Service Representative to handle front-line customer interactions, regulate permits, and assist with codes and ordinances. The role supports the city's growth and development efforts, providing customer service via multiple channels and working with various internal systems.
Skills
About The City of Fort Worth
fortworthtexas.govThe City of Fort Worth is the municipal government for Fort Worth, Texas—ranked the 11th largest and one of the fastest‑growing cities in the U.S., home to more than one million residents. It provides core city services including public safety, utilities, transportation and infrastructure, planning and development, parks and recreation, and community programs for residents and businesses. The city also supports economic development, civic engagement, and online access to services and information through its official website and digital tools.
Recent company news
The Business PressCity of Fort Worth Park & Recreation Department Buys 16 Acres to Expand Tandy Hills Natural Area
7 hours ago
Fort Worth Star-TelegramCity considers tax break deal for $1B data center in far west Fort Worth
5 hours ago
Community Impact | NewsFort Worth City Council applies for $25M grant for bridge, gives updates on 2 other road projects
1 day ago
FortWorthTexas.govSmall Business Development Program
Aug 21, 2025
Fort Worth Inc.MP Materials To Develop 120 Acres in Northlake for '10X' Campus
6 days ago
About The City of Fort Worth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for The City of Fort Worth.
Salary
$44k – $55k
per year