Star Tribune
The Minnesota Star Tribune is seeking a Sr. Customer Service Representative to provide direct support for escalated customer issues and resolve complex digital and account inquiries. This digital-first role involves handling phone and online support while maintaining high service quality and customer satisfaction. The position requires collaboration with internal teams to improve processes and meet performance goals for call volume and retention.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Star Tribune.