oraclecloudinfrastructure
The Senior Customer Service Specialist provides excellent customer service by handling a high volume of inbound and outbound calls regarding existing real estate mortgage loans. This senior-level role focuses on resolving complex customer inquiries and escalated issues while ensuring compliance with company policies and regulations. The position involves delivering accurate information, tracking follow-ups, and collaborating with supporting departments to achieve first-call resolution.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
22% below the average for this role