Sr Customer Services Rep- Retirement
Voya Financial
About this role
The Participant Services Representative at Voya responds to inbound calls from participants in employer-sponsored retirement plans, helping them understand plan features and options (401(k), 457, 401(a), IRAs). The role focuses on delivering an outstanding participant experience and guiding participants and beneficiaries toward financial wellness and retirement readiness. This position is based in New York, NY with a hybrid work arrangement following an initial in-office period.
Skills
Qualifications
About Voya Financial
voya.comWe help individuals and employers clear a path to financial confidence with 401(k)s, 403(b)s, 457s, HSAs, FSAs, life, disability & voluntary insurance.
Recent company news
Bloomberg.comVoya Limits Data Center Credit Investing on AI Demand Worries
2 hours ago
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3 days ago
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5 days ago
Simply Wall StreetHow F&G Annuity Distribution Deal At Voya Financial (VOYA) Has Changed Its Investment Story
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About Voya Financial
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Voya Financial.
Salary
$60k – $75k
per year