Catchafire
As a Sr. Customer Success Manager, you will drive the mission by fostering strong relationships with clients and serving as a trusted product expert. You will manage a diverse portfolio of customers, leveraging expertise in client engagement and data analysis to drive revenue growth through contract renewals, upsells, and minimizing churn. This role requires collaboration across departments to ensure long-term customer success while supporting Foundations and Corporations in empowering their nonprofits and employees.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2009
Catchafire is a platform that connects nonprofits with skilled volunteers, bridging the gap between employee engagement and community support. By facilitating volunteer opportunities, Catchafire allows companies to enhance their philanthropic efforts while providing nonprofits with much-needed resources. Their comprehensive solutions include nonprofit capacity building, corporate volunteering programs, and impact reporting, enabling organizations to track the effectiveness of their contributions. With a focus on creating immediate impact, Catchafire empowers individuals and companies to make meaningful changes in their communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Catchafire.
29% above the average for this role