NielsenIQ
The Sr. Customer Support Analyst is responsible for maintaining and enhancing customer relationships while ensuring efficient resolution of queries through NielsenIQ proprietary platforms. This role focuses on delivering high-quality outputs, managing complex requests, and driving customer satisfaction through proactive engagement and process excellence. The position also involves stakeholder management and building strong relationships with senior internal and external partners.
Headquarters
Chicago, Illinois, United States
Company Size
10001+ employees
Founded
1923
NielsenIQ (NIQ) is a global consumer intelligence and market measurement company that delivers "The Full View™" of consumer behavior. It combines retail sales, point-of-sale, e‑commerce and consumer panel data to provide comprehensive market research, category measurement and benchmarking across geographies. NIQ pairs that data with advanced analytics, predictive modeling and SaaS platforms to help CPGs, retailers and manufacturers identify growth opportunities, optimize assortment and pricing, and track performance. It also provides advisory and insights services to support innovation, media and shopper strategies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NielsenIQ.
NielsenIQ didn’t post a salary, so this is our estimate from similar listings.