Sr. Customer Support Coordinator

The Sr. Customer Support Coordinator role combines project coordination and customer support responsibilities, overseeing projects from quotation and order entry through manufacturing, delivery, commissioning, invoicing, and project closeout. The position involves maintaining exceptional customer communication, managing project schedules, coordinating technical documentation, supporting order management activities, and ensuring projects are delivered on time while meeting customer expectations. This role serves as the primary point of contact for customers, sales teams, suppliers, and internal departments throughout the lifecycle of orders and projects.