Sr. Customer Support Engineer, Indore
Cepheid(1 month ago)
About this role
A Senior Customer Support Engineer at Beckman Coulter Diagnostics provides technical support for clinical diagnostic instruments across Madhya Pradesh, working within the WEST Service team. The role supports customers remotely while contributing to service delivery, instrument reliability, and customer satisfaction in the IVD space.
Required Skills
- Instrument Installation
- Preventive Maintenance
- Technical Troubleshooting
- Spare Parts
- Customer Training
- CRM
- Field Service
- Customer Relationship
- Service Revenue
- Corrective Actions
Qualifications
- B.E./B.Tech. Degree
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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