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© All Rights Reserved. ApplyBlast.com
Unum Group
The Sr. CX Manager at Unum partners with business, operations, and technology teams to translate customer insights and Voice of the Customer feedback into actionable opportunities that improve outcomes and support Value Stream objectives. The role leads analysis of CX portfolio data, develops senior‑leadership presentations, and drives cross‑functional initiatives to enhance growth, persistency, and efficiency while fostering a customer‑centric culture.
Unum Group is an insurance holding company that helps millions of people gain access to affordable workplace benefits, including disability, life, accident, critical illness, dental, and vision insurance. Operating through subsidiaries such as Unum (U.S.), Colonial Life, and Unum (U.K. and Poland), the company focuses on helping employees protect their families, finances, and futures. Unum Group is recognized as one of the leading providers of workplace benefits in the U.S. and internationally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unum Group.
15% below the average for this role