Trinity Life Sciences
The Senior Desktop Support Specialist serves as a technical subject matter expert and escalation point, providing Tier I, II, and III support for complex end-user issues. This role partners with IT and Infrastructure teams on key initiatives, manages IT assets and inventory, and drives continuous service improvements through ticket analysis and performance metrics. The position requires expertise in Windows and macOS environments, Microsoft 365 administration, and endpoint security, along with strong communication and mentoring skills.
Headquarters
Waltham, Massachusetts, United States
Company Size
501-1000 employees
Founded
1996
Accelerate drug launches with proven AI solutions, expert insights, and 30 years expertise. Trusted by 350+ life sciences leaders for commercialization success.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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