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© All Rights Reserved. ApplyBlast.com
genpact
Genpact is seeking a Lead Consultant to drive the design, implementation, and optimization of IT Service Management processes across enterprise environments. The role focuses on leading ITSM initiatives aligned with ITIL best practices to ensure service excellence and improve operational efficiency. Candidates will act as subject matter experts, managing core processes like incident, problem, and change management while overseeing tools such as ServiceNow and BMC Remedy.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1997
Genpact is an agentic and advanced technology solutions company that uses process intelligence and AI to deliver measurable outcomes for businesses. It enables digital transformation through intelligent automation, analytics, and process optimization across industries. With a global delivery network and deep domain expertise, Genpact partners with enterprises to reimagine operations, improve efficiency, and accelerate value from data-driven insights. The company emphasizes practical, ROI-focused technology solutions that blend AI, automation, and process excellence to drive tangible business results.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for genpact.
genpact didn’t post a salary, so this is our estimate from similar listings.
56% above the average for this role
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