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Sr. Director, Global Partner Strategy & Programs at Genesys - ApplyBlast

Sr. Director, Global Partner Strategy & Programs

Genesys

3 months ago

Remote

Full Time

Senior

9 applicants

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About this role

The Senior Director, Global Partner Strategy & Programs leads the definition and execution of Genesys's global partner strategy to drive growth and scale. This role oversees the virtual partner support center, manages partner tiering and incentives, and aligns stakeholders across sales, marketing, and operations to enable partner-led growth. The leader also drives the strategic vision for the partner portal and digital experience while building a high-performing global team.

Responsibilities

Define and execute global partner strategy aligned with growth objectives
Lead and develop a high-performing global partner team
Manage partner tiering, segmentation, and incentive structures
Oversee the global virtual partner support center operations
Align cross-functional stakeholders across sales, marketing, and finance

Skills

Qualifications

Bachelor's degreeMBA preferred

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.