Sr. Director, Payment Operations
ePayPolicy(2 months ago)
About this role
The Senior Director of Payment Operations at ePayPolicy oversees the team's activities related to payment processing, underwriting, and risk management, ensuring efficiency and compliance. This role includes leading daily operations, improving processes for cash reconciliations and transaction management, and managing relationships with external payment partners. Additionally, the Director is responsible for establishing KPIs, driving strategic improvements, and mitigating operational risks while collaborating across teams to support the company's growth objectives in the FinTech sector.
Required Skills
- Team Leadership
- Operational Oversight
- Process Improvement
- Payment Partner Management
- Risk Management
- Compliance
- Cross-Functional Collaboration
- Incident Management
- Strong Communication
- Analytical Skills
+10 more
Qualifications
- Bachelor’s degree in Business, Finance, Economics, Management, or a related field, OR equivalent significant practical experience
- Must be willing to pursue and obtain AAP (Accredited ACH Professional) or APRP (Accredited Payments Risk Professional) certification at the earliest opportunity if not already certified
- Advanced degree (MBA) or relevant professional certifications (e.g., Accredited ACH Professional, Accredited Payments Risk Professional, CTP - Certified Treasury Professional)
About ePayPolicy
epaypolicy.comePayPolicy is a digital payment solution tailored specifically for the insurance industry, designed to simplify the payment process for agencies, carriers, and premium finance companies. With features such as customizable payment pages, seamless integrations, and PCI compliance, ePayPolicy allows organizations to accept payments efficiently and securely. The platform is backed by over 10,000 insurance organizations and offers a user-friendly experience aimed at reducing the complexities associated with traditional payment methods, such as checks. Customers can try ePayPolicy for free for 60 days, ensuring satisfaction before committing.