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Sr Engineer, Telephony at Ensemble - ApplyBlast

Sr Engineer, Telephony

Ensemble

4 months ago

4.0 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

A Telephony Engineer at Ensemble manages and optimizes Cisco UC, PCCE, and Five9 Contact Center solutions to ensure seamless communication for healthcare clients. The role involves designing, deploying, and maintaining complex telephony infrastructure while collaborating with cross-functional teams to deliver exceptional customer experiences.

Responsibilities

Design, deploy, and configure Cisco UC and Five9 contact center solutions
Perform system upgrades, patches, and updates for telephony platforms
Monitor telephony environment health and troubleshoot complex issues
Collaborate with network teams to integrate telephony securely
Conduct system audits and provide technical guidance to stakeholders

Skills

Qualifications

Bachelor's degree in Computer ScienceBachelor's degree in Information TechnologyCCNP CollaborationCCIE Collaboration

About Ensemble

ensemblehp.com

Headquarters

Cincinnati, Ohio, United States

Company Size

10001+ employees

Founded

2014

View Profile

Ensemble Health Partners is a revenue cycle management company that partners with hospitals, health systems and physician practices to optimize financial performance. They deliver end-to-end RCM services—patient access, coding and clinical documentation improvement, billing and collections, denials management and revenue integrity—backed by analytics and consulting. Ensemble combines operational teams and technology-enabled insights to accelerate cash flow, reduce write-offs, and improve patient financial engagement.