Sr. Engineering Manager - Customer Experience Intelligence (CXI)

Databricks(4 hours ago)

RemoteFull TimeSenior$222,000 - $342,800Customer Experience

About this role

Databricks is a leading data and AI company that develops infrastructure platforms enabling data teams to solve complex problems across various industries. The company emphasizes innovation in AI, automation, and customer experience to transform data insights into business impact.

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Required Skills

AI
Automation
Support
Data Analysis
Customer Experience
Scalability
Support Automation
Support Workflows
Product Intelligence
Support Signals

Qualifications

BS in Computer Science

About Databricks

databricks.com

Databricks is a unified Data Intelligence Platform that helps organizations build, deploy, and manage data, analytics, and AI at scale. Built on Apache Spark and Delta Lake, it provides a “lakehouse” architecture that combines data engineering, ETL, data warehousing, streaming, and machine learning (including MLflow and feature store) in a single managed service. The platform includes collaborative notebooks, scalable compute across major clouds, and built‑in governance, security, and performance optimizations. Enterprises use Databricks to simplify data pipelines, accelerate model development with a data‑centric approach, and operationalize analytics and AI.

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