Sr Executive, Customer Experience
adi recruitment
About this role
A Customer Experience Senior Executive is responsible for managing customer interactions, feedback, and complaints across various channels, ensuring satisfaction with branch services, and maintaining the branch premises' image. They collaborate with branch managers to resolve issues and improve customer experience.
Skills
Qualifications
About adi recruitment
adiglobal.comADI Global Distribution is a leading distributor and solution provider of security, AV, and smart living products. It offers a broad portfolio of products, services, and software to help installers and integrators deploy secure, connected environments for homes and businesses. With a global footprint across North America, Europe, the Middle East, Africa, and Asia Pacific, ADI supports customers through its network of distributors and online shops, including Snap One. ADI focuses on delivering end-to-end solutions that enable sourcing, configuration, and management of security, AV, and smart living systems from a single provider.
About adi recruitment
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$12k – $16k
per year