PayPal

Sr Experience Designer, Consumer Disputes

PayPal(2 months ago)

HybridFull TimeSenior$141,168 - $187,518 (estimated)Design
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About this role

Senior Designer focused on Consumer Disputes responsible for shaping post-purchase resolution experiences that help customers resolve transaction issues confidently. The role centers on designing clear, empathetic journeys and collaborating with product, engineering, and operations to align user needs with business goals.

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Required Skills

  • Experience Design
  • Interaction Design
  • Systems Design
  • Design Systems
  • User Research
  • Prototyping
  • Usability
  • Communication
  • Storytelling
  • Empathy

Qualifications

  • Bachelor's Degree
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