Sr. Experience Management Specialist
NortonLifeLock Ireland Limited
About this role
The role involves supporting the customer experience by acting as a subject matter expert in technical issues and advocating for continuous improvements. Responsibilities include identifying opportunities for automation and performance enhancements, ensuring readiness across changes, and managing knowledge content. The position requires collaboration with various teams to improve service processes and enhance customer satisfaction.
Skills
About NortonLifeLock Ireland Limited
norton.comNorton is a cybersecurity company renowned for its antivirus and online security solutions, trusted by millions around the globe. It offers advanced protection services, including privacy tools and identity theft protection, along with its innovative Genie AI Scam Detection technology designed to combat sophisticated online threats. Norton's comprehensive range of security plans caters to both individual users and businesses, emphasizing user-friendly features and strong online safety measures.
Recent company news
About NortonLifeLock Ireland Limited
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NortonLifeLock Ireland Limited.
Salary
$80k – $108k
per year