EDCi
The Sr. Genesys CX Implementation Engineer will lead the design, configuration, development, implementation, and support of Genesys technologies for EDCi’s Customer Care Professional Services team. This remote role involves acting as the lead engineer on Genesys implementation and upgrade projects, creating IVR/ACD scripts, and collaborating with technical and sales teams to deliver projects on time and within budget.
Headquarters
Appleton, Wisconsin, United States
Company Size
51-200 employees
Founded
1982
EDCi provides communications and technology solutions including data center, security, application delivery, contact center solutions and managed services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EDCi.
EDCi didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role