Sr IT Support Engineering Associate

Gilead Sciences(3 months ago)

HybridFull TimeSenior$154,078 - $205,020 (estimated)Information Technology

About this role

Gilead is hiring a Sr IT Support Engineering Associate to support smooth site and regional operations as part of a lean IT Support Services team. The role focuses on providing end-to-end user support while partnering with cross-functional IT and business groups to address operational needs. The position also involves coordinating with regional site support teams and engaging with business leadership to surface and prioritize IT challenges.

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Required Skills

IT Support
Help Desk
Tier 1 Support
Tier 2 Support
Ticketing
Troubleshooting
Hardware Support
Software Support
Windows
MacOS

+14 more

Qualifications

High School Diploma
Associate Degree
Bachelor's Degree
Master's Degree

About Gilead Sciences

gilead.com

Gilead Sciences is a biopharmaceutical company dedicated to transforming patient care by advancing therapeutics in areas like HIV, liver disease, cancer, and inflammation. With a strong commitment to innovation, Gilead leads in the research and development of new medicines, aiming to make the world a healthier place. Their portfolio includes breakthrough therapies and ongoing advancements across multiple therapeutic areas, supported by a robust pipeline of clinical trials. Gilead is recognized for its contributions to public health and its efforts to improve access to vital medications.

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