JPMorganChase
The Senior Lead Site Reliability Engineer - Problem Manager at JPMorgan Chase leads root cause analysis and problem management for major incidents, ensuring technical findings and corrective actions are thoroughly validated. This role drives a culture of blameless accountability, defines reliability practices like SLOs and SLIs, and leverages enterprise AI to enhance operational resilience and engineering workflows. The position requires strong stakeholder management, executive communication, and the ability to mentor engineers while leading cross-functional reliability initiatives.
JPMorgan Chase is a leading global financial services firm that provides a full range of banking, investment banking, asset and wealth management, and payments and treasury services to consumers, businesses, governments, and institutions. Its consumer business operates under the Chase brand, offering retail banking, credit cards, mortgages and auto loans, while J.P. Morgan delivers corporate & investment banking, markets, securities services and asset management. Headquartered in New York, the firm combines scale, technology and risk management to serve clients worldwide. It is one of the largest banks by assets and is widely recognized for its capital markets expertise and integrated financial solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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JPMorganChase didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role