Yusen Logistics (Americas) Inc.
The Senior Manager, Customer Operations leads the customer-facing operations function for Yusen Logistics' Domestic Transportation Brokerage, ensuring world-class service execution and operational customer relationships. This role oversees the customer operations lifecycle from load tender acceptance through delivery and issue resolution while partnering across multiple teams to deliver profitable transportation solutions. The position is accountable for account retention, organic growth, and the performance of managers, supervisors, and teams supporting various transportation services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Yusen Logistics (Americas) Inc. didn’t post a salary, so this is our estimate from similar listings.