Sr. Manager, Excellence in Operations
Xfinity
About this role
The Manager of XOC Operations at Comcast is responsible for leading end-to-end operational workflows that support network health, customer experience, and cross-functional alignment. The role involves monitoring network performance, ensuring operational processes adhere to service level agreements, and leading projects to improve service delivery and efficiency.
Skills
Qualifications
About Xfinity
xfinity.comXfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Salary
$117k – $184k
per year