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Sr. Manager, Payments Operations at iHerb - ApplyBlast

Sr. Manager, Payments Operations

iHerb

2 months ago

3.9 on Glassdoor

Irvine, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Sr. Manager, Payments Operations at iHerb will own, scale, and optimize the global payments processing ecosystem, driving operational excellence across payment processors, acquirers, and local methods. The role collaborates closely with Marketing, Revenue, Product, and Finance to improve checkout conversion, ensure high availability, and manage cost of acceptance while overseeing audits, risk, and compliance.

Responsibilities

Own and optimize end‑to‑end payment operations
Lead monthly operational audits of payment processing fees
Partner with Marketing and Revenue to align payments capabilities with commercial strategies

Skills

Qualifications

Bachelor's degree in business or related field

About iHerb

iherb.com

Headquarters

Irvine, California, United States

Company Size

1001-5000 employees

Founded

1996

View Profile

iHerb is an online retailer specializing in health and wellness products, offering a wide selection of vitamins, nutritional supplements, herbal remedies, natural personal-care and beauty items, and specialty groceries. The site sells products from many national and international brands, with customer reviews, competitive pricing, promotions, and a loyalty/rewards program. iHerb operates global shipping from regional warehouses and emphasizes convenience through subscription/auto-replenishment and frequent discounts. Customers choose it for its broad catalog of natural-health products and international reach.