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Sr Manager - Product Support (AI & Data Solutions) at Concentrix - ApplyBlast

Sr Manager - Product Support (AI & Data Solutions)

Concentrix

2 months ago

3.3 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Senior Manager of Product Support will lead the strategy and evolution of AI‑driven digital products, overseeing the full product lifecycle from vision to delivery. This role bridges executive business discussions with technical teams to design and launch AI‑powered features such as generative AI, agentic architectures, and analytical models, ensuring they deliver measurable business value.

Responsibilities

Define product vision and strategy for AI-powered solutions
Lead product discovery and roadmap for data-driven AI products
Collaborate with engineering and data teams to deliver AI features

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.