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Sr. Manager, Transformation and Governance at TD Bank - ApplyBlast

Sr. Manager, Transformation and Governance

TD Bank

5 months ago

Toronto, Ontario

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Manager, Transformation & Governance role drives the Contact Centre of the Future agenda within TD's Strategy & Enablement team. This position acts as a central integrator across cross-functional workstreams, ensuring governance, financial transparency, and consistent executive reporting for large-scale transformation initiatives. The role involves partnering with Finance and delivery leads to track financials, establish reporting practices, and integrate AI initiatives to improve service delivery.

Responsibilities

Coordinate cross-functional transformation workstreams across business and technology
Establish governance practices including reporting cadence and executive materials
Track and consolidate transformation financials in partnership with Finance
Develop executive-ready insights and storytelling across transformation efforts
Integrate AI initiatives into governance ensuring business outcome alignment

Skills

Qualifications

10-15+ years of experience in transformation or program deliveryBS in Business Administration, Finance, or related fieldProfessional certification in Project Management (e.g., PMP)

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).