Sr Mgr, Engineering | Data Cloud

Five9

3 months ago

3.7 on Glassdoor

Bengaluru, India

Hybrid

Full Time

Director

0 applicants

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About this role

The Director of Engineering, Data Cloud at Five9 leads the development and optimization of the customer data platform, leveraging the Five9 Data Cloud to enable personalized marketing, revenue execution, and customer engagement. The role architects scalable, cloud-native data pipelines and AI-driven analytics while ensuring compliance and integration across enterprise systems. This leader defines the technology roadmap and drives cross-functional collaboration to deliver data-driven customer engagement and revenue growth.

Skills

Qualifications

Bachelor's or Master's in Computer Science or Data Engineering

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.