Sr Mgr Service Operations

About this role

Responsibilities

• Lead the development and enhancement of processes associated with Services SOWs, proposals, and RFP responses, including collaboration with Sales leadership, Service Operations and leadership, Legal, IT, and Finance.
• Communicate new and enhanced processes to affected employees within Insight, including the development and execution of training sessions as required.
• Manage the day-to-day operations of the team and is responsible for employee maintenance (forecasting, operational efficiencies, reviews, etc.), including the management and assistance of company growth through guidance and training.
• Manage the assigned financial aspect of the team, which may include subset ownership of the assigned P&L as well as associated budget.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.