Sr. Operations Manager – Rating and Forms

The Senior Operations Manager, Rating & Forms leads the implementation, governance, and optimization of rating algorithms and insurance forms at Embrace Pet Insurance. This role serves as a critical bridge between underwriting, actuarial, compliance, operations, product, and technology teams to ensure accurate and compliant implementation of rating and forms changes. The position drives operational improvements, establishes governance frameworks, and supports transformational initiatives to enhance scalability, accuracy, and speed to market.