Sr. Patient Service Representative OBGYN
Loyola Medicine(1 month ago)
About this role
A Senior Patient Service Representative at Saint Alphonsus Health System supports physicians and clinical staff by managing patients' administrative needs, including check-in, appointment scheduling, insurance eligibility verification, and payment processing. The role uses electronic health records to verify and update patient information and post payments. Senior PSRs also help mentor other patient service representatives and assist the Lead PSR with leadership duties.
Required Skills
- Patient Registration
- Customer Service
- EHR
- Medical Terminology
- Scheduling
- Insurance Verification
- Payment Posting
- Telephone Handling
- Referral Processing
- Records Management
+2 more
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