Sr. / Principal IT Client Service Manager

The Sr. / Principal IT Client Service Manager serves as the primary liaison between business units and Information Technology, translating client objectives into actionable IT initiatives. This role focuses on managing client relationships, ensuring high satisfaction, and driving superior end-user experience through technical knowledge and strategic business acumen. The position requires onsite work in Bath, Maine, and involves safety leadership, program execution, and operational management within the BIW Business Operating System framework.