Sr. Product Engineer - User Assistance (ArcGIS Monitor)
Esri(12 days ago)
About this role
A Technical Writer at Esri produces user assistance and enablement content for GIS software products, translating complex technical concepts into clear, actionable guidance for customers. The role supports content strategy for help systems, tutorials, and other UA materials while partnering with product teams to ensure consistency and quality across releases.
Required Skills
- Technical Writing
- User Assistance
- HTML
- XML
- DITA
- Markdown
- Content Management
- CMS
- Usability Testing
- Software Testing
+7 more
Qualifications
- Bachelor's Degree in GIS, English, Technical Writing, or Related Field
- Master's Degree in GIS, English, Technical Writing, or Related Field (Preferred)
About Esri
esri.comEsri (Environmental Systems Research Institute) is the leading provider of GIS software and spatial analytics, delivering the ArcGIS platform for mapping, visualization, and advanced geospatial analysis. Its offerings span desktop (ArcGIS Pro), cloud and enterprise deployments (ArcGIS Online, ArcGIS Enterprise), developer APIs/SDKs, and mobile and industry-specific applications for government, utilities, transportation, natural resources, and business. Esri also provides geospatial data, location services, training, and professional services, and supports a global ecosystem of partners and developers around its "The Science of Where" vision. Founded in 1969 and headquartered in Redlands, California, it serves customers worldwide.