ukg
UKG is seeking a Product Support Representative to provide advanced technical troubleshooting and support for their Human Capital Management (HCM) and Payroll SaaS solutions. The role involves diagnosing complex client issues via phone, screenshare, and chat, while documenting interactions in Salesforce and mentoring peers. Candidates must possess extensive payroll/HR experience and a passion for ensuring seamless customer experiences with UKG's workforce operating platform.
UKG (Ultimate Kronos Group) is a leading provider of cloud-based human capital management (HCM) and workforce management solutions. By uniting Kronos’ workforce management capabilities with UltiPro’s HR, payroll, and talent management, UKG delivers integrated tools for recruiting, onboarding, payroll, time and attendance, scheduling, benefits, and analytics. The platform helps global organizations optimize productivity, ensure compliance, and improve employee experiences through data-driven insights and automation. UKG serves a wide range of industries with scalable solutions, strong security, and a focus on helping people thrive at work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ukg.
ukg didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role