Philip Morris International

Sr Quality Evaluator

Philip Morris International

1 month ago
Hyderabad, India
Onsite
Full Time
Senior
0 applicants
Philip Morris International
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About this role

A Senior Quality Evaluator at Concentrix assesses customer interactions (calls and chats) to ensure compliance with client and company quality standards. The role focuses on improving customer experience and operational performance through reporting, coaching, and coordination with operations and clients.

Skills

Qualifications

GraduatePostgraduate
Philip Morris International

About Philip Morris International

pmi.com

Industry

Manufacturing

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

About Philip Morris International

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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