CNX
A Senior Subject Matter Expert (SME) in Operations providing language-specific (Mandarin) support for a customer contact center. The role focuses on coaching, training, and mentoring agents while handling escalations and taking production calls as needed. The position works autonomously within established procedures to help improve processes and team performance and is based in Kuala Lumpur.
Headquarters
Canonsburg, Pennsylvania, United States
Company Size
201-500 employees
Founded
1864
CNX is a premier, ultra-low carbon intensive natural gas development, production, midstream, and technology company based in Appalachia, specializing in low-cost, low-emission natural gas from the Marcellus and Utica shales. The company focuses on sustainable energy production, environmental stewardship, and transforming Appalachia into a natural gas technology and manufacturing hub. CNX operates in the energy sector and is publicly traded, with a strong emphasis on ESG transparency and methane reduction initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CNX.
CNX didn’t post a salary, so this is our estimate from similar listings.
Google Cloud - SME AI/Machine Learning (Mandarin Language Support)
Two95 International Inc.
Java Developer - Mandarin Speaker
Fuku
Mandarin Speaking Support Agent - MY2
CBTalents Global Recruitment Deutschland
Mandarin speaking support agent - MY1
CBTalents Global Recruitment Deutschland
Account Manager (Mandarin Speaker)
PolicyStreet
China Subject Matter Expert (SME) Intern
Two Six Technologies