Sr Software Development Engineer - Backend
United States - Genesys Cloud Services, Inc.
About this role
Genesys is seeking a self-motivated engineer to join its global team to develop and enhance backend services within the External Contacts team. The role involves designing scalable services, collaborating with cross-functional teams, and participating in a 24x7 on-call rotation to improve customer experience through innovative technology solutions.
Skills
About United States - Genesys Cloud Services, Inc.
genesys.comIndustries
Technology, Consulting, Media
Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.
Recent company news
Bloomberg.comSalesforce, ServiceNow Invest $1.5 Billion in Genesys
Jul 31, 2025
Business WireGenesys Earns 2025 Great Place to Work Certification Across 17 Countries
Oct 14, 2025
GlobeNewswireEXL and Genesys collaborate to transform customer experiences with AI-driven insights and intelligent orchestration
Jul 30, 2025
KrollTodd Kaltman
Jun 28, 2025
DeloitteEcosystems & Alliances Relationships
Jun 18, 2025
About United States - Genesys Cloud Services, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for United States - Genesys Cloud Services, Inc..
Salary
$80k – $120k
per year
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