Sr. Software Engineer, Observability

Dialpad

3 months ago

4.0 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Software Engineer in Observability at Dialpad focuses on ensuring service reliability and visibility by advancing the company's observability platform. The role partners with infrastructure and engineering teams to shape strategy, enable self-monitoring through tools and libraries, and promote adoption of best practices while staying current with industry trends. This position reports to the Engineering Manager, Observability Platform and is based in Dialpad's Bangalore office.

Skills

Qualifications

Undergraduate Degree in Computer Science or Engineering

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.

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