Sr Software Engineer - ServiceNow CSM
T-Mobile(1 month ago)
About this role
A Senior Software Engineer at T-Mobile designs, implements, and deploys scalable software solutions to enhance the ServiceNow CSM module, including Case Management, Knowledge, customer portals, automation frameworks, and integrations. The role leverages modern engineering approaches such as workflow automation, microservices, virtualization, and big data to support high-availability environments and improve customer experience. The position requires collaboration across technical teams and independent judgment to resolve technical issues and deliver solutions that meet business and technical requirements.
Required Skills
- ServiceNow
- JavaScript
- Glide API
- REST Integrations
- Flow Designer
- Client Scripting
- Automation
- Microservices
- Virtualization
- Technical Writing
+4 more
Qualifications
- Bachelor's Degree (Computer Science, Software Engineering, Information Management)
- Advanced Degree
- Certified System Administrator (CSA)
About T-Mobile
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