Sr. Solution Architect, ServiceNow

United States - Genesys Cloud Services, Inc.(1 month ago)

RemoteFull TimeSenior$128,100 - $237,900Information Technology

About this role

The ServiceNow Solution Architect is responsible for defining and evolving the enterprise ServiceNow platform vision and translating strategic business requirements into scalable, secure solutions. This role acts as the primary authority on ServiceNow architecture, guiding platform roadmaps, integrations, governance, and cross-functional delivery while mentoring technical leaders and teams. The position supports executive communication and drives platform strategy to maximize operational value.

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Required Skills

ServiceNow
Architecture
Integrations
CMDB
ITSM
ITOM
ITAM
CSM
HRSD
REST APIs

+5 more

Qualifications

Bachelor’s Degree
ServiceNow CTA or CMA
ServiceNow CSA
ServiceNow CAD
ITIL Foundation (Preferred)
Implementation Specialist (Preferred)

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.

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