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Sr. Solution Architect, ServiceNow at Genesys - ApplyBlast

Sr. Solution Architect, ServiceNow

Genesys

9 months ago

Remote

Full Time

Senior

0 applicants

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About this role

The ServiceNow Solution Architect is responsible for defining and evolving the enterprise ServiceNow platform vision and translating strategic business requirements into scalable, secure solutions. This role acts as the primary authority on ServiceNow architecture, guiding platform roadmaps, integrations, governance, and cross-functional delivery while mentoring technical leaders and teams. The position supports executive communication and drives platform strategy to maximize operational value.

Skills

Qualifications

Bachelor’s DegreeServiceNow CTA or CMAServiceNow CSAServiceNow CADITIL Foundation (Preferred)

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.