MSD
A Senior ServiceNow Support Engineering Lead at Merck (MSD) in Hyderabad drives technical squads to manage ServiceNow Operations Support and ensure platform stability. The role involves leading root-cause analysis for incidents, collaborating with stakeholders on business impact, and acting as an L3 escalation point for complex issues. Candidates will optimize ServiceNow solutions while maintaining compliance with SDLC processes and technical documentation.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSD.
MSD didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role
MSD ends takeover talks with Revolution Medicines
1 month ago