Sr. Specialist, Customer Audits

Transcarent(10 days ago)

HybridFull TimeSenior$60,000 - $80,000Customer Service

About this role

The Senior Specialist, Customer Audits manages customer audit projects, overseeing planning, execution, and follow-up across various types of audits in the healthcare industry. The role involves coordination and relationship building with internal and external stakeholders, along with process improvements.

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Required Skills

SharePoint
Project Management
Data Analysis
Communication
Microsoft Word
Microsoft Excel
PowerPoint
Process Improvement
Auditing
Healthcare

About Transcarent

transcarent.com

Transcarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.

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